Include external folders in the mailbox

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Instructions may vary depending on whether you are using Office 365 or Outlook 2016.

The prerequisite for this is that all folders, including all parent folders, have been shared accordingly (see Sharing).

First go to "File", then to "Account settings" and select "Account settings" again from the following drop-down menu.

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Your accounts are listed in the following window. Select the account in which the folder/mailbox is to be added so that it is highlighted in blue. Then click on the "Change" button.

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A window opens again. Select the "Advanced" tab there. Next, click on "Add". In the following window, enter the name of the account whose mailbox/folder you would like to integrate. Confirm your entries and close all windows. If necessary, restart Outlook.

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