Integration of a group mailbox

Click on "File" in your open Outlook. Under the "Information" category, you will find a drop-down menu called "Account settings". Select "Account settings" there again.

Once the new window entitled "Account settings" has opened, click on the "Email" tab and then on the "New..." button to add the new account.

In the "Select service" window, select "Email account" and click "Next". Please note that this step may be skipped in Outlook 2016/2019.

In the following form with four fields, enter the name and e-mail address of your new account. In Outlook 2019, only enter the email address here. Leave the fields "Password:" and "Re-enter password:" empty. Then confirm with "Next".

The next step is to configure your account. This process can take up to 20 minutes. Outlook must then be restarted to complete the integration of the new account.

After the restart, a login window will open for the newly integrated mailbox.

Select "Use another account" and enter "ITS-AD\IhrUniAccount" (e.g. ITS-AD\uk012345). The password corresponds to the password of the account that is activated for the group mailbox (typically your primary account).